"Training videos are the 1970s and other course modules are the 1980s, or at best 1990s; Service: Your Customer Deserves The Best is 2001 and beyond... research and development major corporations have paid thousands for, and it was already done!" Entrepreneurship For The New Millennium

I am impressed! This course teaches customer service with insight and intelligence. It's a practical toolkit for today's demanding customer service situations. I was in the front lines for over 20 years and could still learn from this.
M. Glaser (Flight Attendant)
 

Service: Your Customer Deserves The Best

• Comprehensive all-in-one package
• no additional manuals to buy
• completion certificates
• thoroughly field-tested
• the very latest research

• Fully integrated with Service: Your Customer Deserves The Best
• also available separately
• clearly defined roles for each scenario
• suggested evaluations

top of page

Sample files

(Prices are quoted in Canadian Dollars)

Download:

>> Service: The Customer Deserves The Best Teacher Manual

>> Service: The Customer Deserves The Best Student Manual

>> Reality Therapy: 10 Top Roleplays

>> All three manuals combined in a zip file (PC format) to read at your leisure off-line

Materials are in PDF format you'll need the Adobe Acrobat Reader to read them:

Price List

Reality Therapy: 10 Top Roleplays
cd-rom version $100.00
hardcopy edition $125.00

Combined Sets
cd-rom versions $240.00
hardcopy editions $340.00

Interested in a Customized Package or all-inclusive Training Series for your business or institution?

To ask for a quote click here